Product arrived as expected, in great shape and brand new. This seller has great, responsive customer service regarding shipping process and questions I had. T3 rollers are simple and effective for my long, fine, very straight hair. Even the next day my hair was still silkier than usual, like it is when i come from the salon. In my opinion these rollers are worth their price. I love getting them out before date night. I love how the barrels are large, resulting in a glam, polished look, full of body.